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Southern Company Resource Management Business Analyst in Atlanta, Georgia

Resource Management Business Analyst



Provide day-to-day Leadership Support, Strategy Implementation, and Business Unit/Project Support for the Resource Management team to ensure that positive operational and organizational goals are achieved.

This is achieved by strengthening the internal business processes, providing timely data and information to support business decisions, effectively supporting growth initiatives and process improvements, and providing individualized support for the various business lines. This includes direct support of the Resource Management organization.

Functional Expertise:

  • Strategic Reporting and Analysis, Advisor to the Management Team, Business Unit Compliance and Oversight.

  • Executive Management Presentations, Business Unit Organizational Support, Customer Services, Strategy Plan Implementation and Administration, and Oversee/Lead Risk Mitigation activities.

  • Provide input and support in creating performance improvement analytics, supply and demand projections, departmental workforce planning processes, dashboards, and goals monitoring.

Business Acumen:

  • This position will provide the strategic reporting, analysis, and oversite for Regulated Business Lines in Resource Management organizations.

  • Develop and maintain strategic reporting and analysis in support of Resource Management.

  • Develop presentations as needed for various projects and requests in support of Resource Management.

  • Facilitate monthly project meetings, including presentation materials, as necessary.

  • Support/lead special projects and serve on various committees as requested.

  • Establish and maintain strong working relationships with Project Managers, Business Operations, various leadership team members, support functions, and other key stakeholders in support of the Resource Management organization


  • Effectively support a diverse work group and create an engaging work environment by communicating a compelling vision that inspires and motivates others to achieve desired goals

  • Seen as a trusted team member due to depth of expertise and knowledge, confidence, decision making ability, consistency, honesty, and integrity

  • Ability to support challenging and meaningful goals, provide timely information and feedback, and courageously address business performance issues quickly

  • Build and establish effective relationships/partnerships, across functional boundaries and externally to engage the entire company to support net income.

  • Promote a high level of cooperation between work groups to create a positive and productive atmosphere in the organization.

  • Push to develop new skills and abilities in support of organizational goals and to increase organizational efficiency.

  • Ability to effectively support change in an intensely competitive and dynamic business environment.


Education, Certifications/Licenses:


  • BA/BS degree in business, finance, economics, or similar field/equivalent work experience.

Related Work Experience:


  • 3-5 years combined experience with the utilities or other related experience.

  • 2-4 years’ experience analyzing data and process improvement.

  • 4 plus years of experience in project cost tracking.

  • Knowledge of business processes and procedures, including exception processing.

  • Knowledge of business-related systems (i.e., AR, Sentinel, CC&B).


  • 4-6 years analyzing operational data and business processes, modeling, or forecasting.

  • Demonstrated experience of analysis and understanding of natural gas industry.

  • Advanced knowledge of business processes and procedures, including exception processing.

  • Advanced knowledge of business-related systems (i.e. CC&B).

  • Ability to run queries using SQL.

  • Previous experience working with multiple departments within Field Operations, Call Centers, Accounting, Finance, Marketing, or Sales.

  • Strong understanding of Southern Company Gas key performance indicator and metrics.

Specific Skills & Knowledge:


  • Strong attention to detail, conceptual analysis.

  • SharePoint.

  • Strong analytical skills/ability to solve problems.

  • Excel - advanced proficiency.

  • Interpersonal skills.

  • PowerPoint - advanced proficiency.

  • Resource database and web-based research skills.

  • High degree of initiative and ability to work independently and collaboratively.

  • Exercise sound judgment in conjunction with excellent oral and written communication skills.

  • Time management.


  • Power BI.

  • Business Intelligence.

  • Data Modeling.

  • Journey Mapping.

  • Infographics.

Working Conditions/Physical Requirements:

  • Travel 0- 10%.

Southern Company Gas provides for the energy needs of millions of U.S. households and businesses. As the largest natural gas-only distribution company in the United States, with more than 150 years of history behind us, we're working to ensure that Americans have access to an abundant, safely delivered supply of natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy company serving 9 million customers through its subsidiaries as of Jan. 1, 2019. The company provides clean, safe, reliable and affordable energy through electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company serving wholesale customers across America, a leading distributed energy infrastructure company, a fiber optics network and telecommunications services . Southern Company brands are known for excellent customer service, high reliability and affordable prices below the national average. For more than a century, we have been building the future of energy and developing the full portfolio of energy resources, including carbon-free nuclear, advanced carbon capture technologies, natural gas, renewables, energy efficiency and storage technology. Through an industry-leading commitment to innovation and a low-carbon future, Southern Company and its subsidiaries develop the customized energy solutions our customers and communities require to drive growth and prosperity. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and govern our business to the benefit of our world. Our corporate culture and hiring practices have been recognized nationally by the U.S. Department of Defense, G.I. Jobs magazine, DiversityInc, Black Enterprise, Forbes and the Women's Choice Award. To learn more, visit

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Type: Standard

Primary Location: Georgia-Metro Atlanta-Atlanta

Operating Company: Southern Company Gas

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Work Location(s):

AGLR Corporate Office - 10 Peachtree Place NE (10AtlantaCODE)

10 Peachtree Place NE

Atlanta, 30309

Req ID: GAS2003792