We are looking for future leaders of our company to begin a career in gas operations. Our gas distribution business has exciting career opportunities across the United States. Designing, building and maintaining the natural gas distribution system in our markets is key to safely delivering clean, efficient natural gas to nearly 4.5 million customers.
Southern Company Senior Billing Operations Analyst in Atlanta, Georgia
Senior Billing Operations Analyst
The Senior Billing Operations Analyst is crucial to our ability to create a customer-first experience and will have the opportunity to guide the creation of accurate and timely workflows and the delivery of improvements in our integrated systems with business partners, financial colleagues and third-party vendors. This position will be responsible for identifying and implementing process improvements to enhance efficiency and drive scalability.
JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills )
BA/BS Degree in Accounting, Finance, Business, Management or IT
OR Equivalent work experience
Related Work Experience
Required - 5-7 years utility experience
Preferred - 7-9 years utility experience
Specific Skills & Knowledge:
Strong analytical skills
Excellent interpersonal skills and comfortability interacting with internal/external customers, IT project leads, and stakeholders
Demonstrated time management, multi-tasking, planning, and priorization ability
Attention to detail
CC&B System Knowledge
MS Word – intermediate proficiency
MS Excel – intermediate proficiency
Working knowledge of accounting, corporate finance, analysis and reporting, and Generally Accepted Accounting Principles (GAAP)
MS Word – advanced proficiency
MS Excel – advanced proficiency
Project management experience
MAJOR JOB RESPONSIBILITIES:
Execute operations work across the Billing organization with a focus on creating a highly collaborative culture of timely and accurate billing
Develop an in-depth understanding of our software and service environment, including CC&B, PeopleSoft, Enterprise Foundations and GCMA
Drive and develop process integration within the entire Billing organization to create a more standardized and uniform process across all GAS LDCs and customer types
Collaborate with and direct resources internally on process improvement and integration efforts
Manage communication and partner with cross-functional teams including the Technology Organization, Internal Controls, Legal, and Accounting
Drive process automation using all platforms including existing system functionality and Robotic Process Automation (RPA)
Coordinate and oversee team projects, workflow maintenance and development, and training, onboarding & development initiatives
Partner with internal stakeholders to solve billing inquiries
Build out analytics and reporting to measure success through KPI’s and provide visibility to leadership on a regular basis
Create and review monthly billing schedules for accuracy and completeness for leadership
Assist with billing system implementation
Assist with internal and external audit support
Southern Company Gas provides for the energy needs of millions of U.S. households and businesses. As the largest natural gas-only distribution company in the United States, with more than 150 years of history behind us, we're working to ensure that Americans have access to an abundant, safely delivered supply of natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.
Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries . The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications . Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Type: Standard
Primary Location: Georgia-Metro Atlanta-Atlanta
Operating Company: Southern Company Gas
Other Locations: Illinois-Metro Chicago-Naperville
Job Type: Standard
Travel (Up to...): Yes, 25 % of the Time
AGLR Corporate Office - 10 Peachtree Place NE (10AtlantaCODE)
10 Peachtree Place NE
G O Naperville - 1844 W Ferry Rd. (1844NapervilleCODE)
1844 W Ferry Rd.
Req ID: GAS2003925