Southern Company Gas Jobs

Job Information

Southern Company Field Trainer I in Naperville, Illinois

Field Trainer I

Description

JOB SUMMARY:

The Field Operations Trainer provides specific, customized training to field operations personnel geared toward customer needs for the Southern Company Gas Operations Organization(s). The Trainer is expected to mentor, evaluate, and prepare candidates to successfully complete operations training, safety training, technology training and any necessary certification requirements. This role is also responsible for on-going evaluation, development, and accuracy of training programs, and providing input on course content. The Trainer is responsible for performing Operator Qualification evaluations (initial and requalification) and welding/joining qualifications to ensure alignment with federal guidelines. The Trainer is also accountable for providing ongoing feedback, and communicating training and testing results to the employee, their supervisor and if necessary, the Training Manager.

MAJOR JOB RESPONSIBILITIES: The Trainer is responsible for mentoring, developing and working with classes of field operations personnel to teach the skills needed to successfully perform in the field operations position. The Trainer is responsible for modeling adult learning principles as appropriate for varied training environments (instructor-led, video, eLearning, remote learning, etc.) coupled with strong platform skills. The Trainer will use facilitation techniques to engage participants including the use of questioning, listening techniques and interventions that foster a safe learning environment. The Trainer is expected to facilitate and recommend improvements to course content to deliver credible, learner-focused trainings to the trainees. This requires Trainers to have thorough knowledge and understanding of specific operating areas and the gas industry, evaluation methodologies, and how to evaluate learning or performance improvement solutions. The Trainer will also deliver interactive training programs for new policies, procedures, technology and standards of performance with a strong focus on compliance training for company, state and federal requirements (OSHA, DOT, etc.). The Trainer is expected to collaborate with upper management within the organization to assist with developing Company-wide processes and procedures to train operations personnel on critical functions, including mutual aid and work stoppage events.

The Trainer must understand business processes and issues and how they relate to on-the-job application and demonstrate the ability and initiative to enhance training skills for inter-departmental progression. The Trainer will perform Operator Qualification evaluations (initial and requalification) and welding/joining qualifications to ensure alignment with federal guidelines.

The Trainer also uses work experience as a Subject Matter expert to partner with Instructional Designers and Operations partners to influence and create innovative training programs. The Trainer manages classroom expectations (up to and including dismissal from class) regarding attendance, engagement, and interpersonal behaviors impacting the learning experience of employees within the class and interacts with appropriate levels of leadership for instances involving any disciplinary issues that could potentially arise. The Trainer actively participates in the evaluation of employee progress throughout the training course and is responsible for coaching and providing feedback to learners to ensure proper and safe procedures are followed. Ultimately, the Trainer is accountable for ensuring that learning objectives have been met through the training experience and that employees are coached on the skills or knowledge needed to remediate in instances of failures.

JOB REQUIREMENTS:

Education, Certifications/Licenses:

Required:

  • High School education

Preferred:

  • BA/BS degree

  • Proven Facilitation Skills

  • Commercial Driver’s License

Related Work Experience:

Required:

  • Excellent Safety Record regarding personal injury and motor vehicle operation

  • 3 years of Field Operations Experience, knowledge of systems and work procedures

  • Knowledge of the natural gas or utility industry

Preferred:

  • Technical knowledge of field operations procedures and Operator Qualification

  • Qualified in plastic fusion procedures and technical expertise in various operating areas including welding, PE and mechanical joining

Specific Skills & Knowledge:

Required:

  • Exhibit strong working knowledge of specific operating areas related to the gas industry.

  • Pipeline field operation experience.

  • Professional demeanor, solid written, verbal and customer communication skills and knowledge of adult learning principals.

  • Exceptional presentation and training delivery/platform skills

  • Excellent facilitation skills in group dynamics

  • Ability to “think on feet” and create relevant business examples to illustrate key training points

  • Technical Skills - MS Office Suite – intermediate proficiency.

  • Ability to communicate effectively both written and verbally with all levels of a diverse organization

  • Ability to motivate and develop non-direct reports and deliver constructive feedback and ongoing individualized coaching

  • Able to work well in a team-based setting

  • Able to meet very tight deadlines in a fast-paced, consistently changing environment

  • Self-Starter

  • Flexibility

  • Attention to detail

Working Conditions/Physical Requirements:

  • Occasional travel required depending on business need and may require overnight stay for one or more nights

  • Ability to lift at least 40 pounds

  • Use of pneumatic and vibratory tools on an intermittent basis

Disclaimer:

This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of millions of U.S. households and businesses. As the largest natural gas-only distribution company in the United States, with more than 150 years of history behind us, we're working to ensure that Americans have access to an abundant, safely delivered supply of natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy company serving 9 million customers through its subsidiaries as of Jan. 1, 2019. The company provides clean, safe, reliable and affordable energy through electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company serving wholesale customers across America, a leading distributed energy infrastructure company, a fiber optics network and telecommunications services. Southern Company brands are known for excellent customer service, high reliability and affordable prices below the national average. For more than a century, we have been building the future of energy and developing the full portfolio of energy resources, including carbon-free nuclear, advanced carbon capture technologies, natural gas, renewables, energy efficiency and storage technology. Through an industry-leading commitment to innovation and a low-carbon future, Southern Company and its subsidiaries develop the customized energy solutions our customers and communities require to drive growth and prosperity. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and govern our business to the benefit of our world. Our corporate culture and hiring practices have been recognized nationally by the U.S. Department of Defense, G.I. Jobs magazine, DiversityInc, Black Enterprise, Forbes and the Women's Choice Award. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Type: Standard

Primary Location: Illinois-Metro Chicago-Naperville

Operating Company: Nicor Gas

Other Locations: United States

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Union Covered: No

Work Location(s):

G O Naperville - 1844 W Ferry Rd. (1844NapervilleCODE)

1844 W Ferry Rd.

Naperville, 60536

Req ID: GAS2004327

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