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Southern Company Program Manager - Asset Protection in Naperville, Illinois

Program Manager - Asset Protection


The Program Manager is accountable for ensuring the execution of Cross Bore Legacy Inspection Program projects across the enterprise, along with managing other enterprise-wide operations improvement programs and projects, and ensuring all related business objectives are met. These objectives may include development of project/program budgets and processes, regulatory approval of project/program process components, reporting, etc.

The Program Manager is accountable for developing and implementing new initiatives regarding corporate-wide operations standards and processes which can include working with both internal and external departments and organizations and resources.

The Program Manager leads cross-functional teams (construction operations, field operations, DIMP, regulatory, CCTV Contractors, etc.) and ensures their deliverables are understood and delivered according to the program, schedules, and budget.

Functional Expertise:

  • Serve as Project Manager of enterprise Cross Bore Legacy Inspection Program projects along with other assigned department programs and projects, involving managing up to 8-10 concurrent projects across 7 jurisdictions

  • Develop, implement, and execute supporting program process components

  • Lead projects teams including acquiring and aligning cross-functional resources and subject matter experts

  • Create and execute supporting Master Service Agreements and Statements of Work for contractor services (i.e., CCTV camera and remediation work)

  • Ensure team members are fully engaged with deliverable

Business Acumen:

  • Ensure projects are managed to budget, schedule, and standards

  • Develop, maintain, and report on project budgets

  • Ensure proper interpretation, application, and implementation of new federal, state and local codes and guidelines

  • Provide solid business and operations direction to contractors and team members based on evaluation of risks, company standards and procedures, regulatory requirements, etc.

  • Define project scope and baselines

  • Develop project plans

  • Assure compliance with company policies & procedures

  • Identify and properly manage project risks

  • Manage project contractors

  • Provide proper oversight for project activities

  • Participate as "contract owner" in all project related contract negotiations

  • Ensure contract schedules are clearly defined

  • Review and process contractors' invoices and payments

  • Provide forward thinking supported by quantitative analyses and risk analysis to achieve compliance and optimal business results


  • Identify and contract qualified contractors for project work

  • Prepare and present project metrics to indicate project and budget health for presentation to business owners and upper management

  • Ensure scope changes are appropriately addressed per the program risk model and standards (e.g. adequately documented, impact analysis, approved, etc.)

  • Hold project team meetings on a regular basis (progress & plan)

  • Assign appropriate construction operations personnel

  • Meet with Operations leadership and supports development of new processes and standards as new field initiatives are introduced

  • Meet with and develop working relationship with city/county representatives in areas where Cross Bore Legacy Inspection projects are being executed

Driving Results:

  • Manages project team activities; analyzes complex business problems to provide appropriate solutions; implements solutions to accomplish stated strategic business objectives across the enterprise

  • Ensure project logs, video files, and other job documentation are secured from contractors and are appropriately stored

  • Review incident investigations and develop program improvements based on findings

  • Gather lessons learned after every project and initiate appropriate process improvements

  • Analyze performance trends to identify and address opportunities for improvement

Education, Certifications/Licenses:


  • BA/BS degree in engineering, computer science, accounting or related discipline with a process development focus


  • Project Management Professional (PMI), Professional Engineer (PE)

  • Six Sigma and/or Total Quality Management Certification

Related Work Experience:


  • 7 years construction, or operations experience in gas distribution or related energy field

  • 3 years supervisory/management experience

  • 3 years developing and implementing process improvements within a gas utility, pipeline transmission, or other energy related field


  • Experience working with city and county infrastructure (i.e., sewer, water, etc.) and the associated operation of those systems

  • Knowledge and experience with cross bore impingement discovery, remediation, public awareness communication, and program trending

Or equivalent education and experience

Specific Skills & Knowledge:


  • Strong engineering and construction knowledge with natural gas distribution systems

  • Regulation/Code Knowledge – intermediate proficiency

  • Standards development

  • Business process re-engineering

  • MS Office Suite – intermediate proficiency

  • Highly skilled working across functional organization for group coordination

  • Demonstrated ability to establish and maintain effective working relationships and communicate with all levels in the organization

  • Ability to manage multiple programs and projects under stressful conditions

  • Presentation skills

  • Analytical problem solving

  • Ability to think strategically

  • Leadership

  • Influencing skills

  • Negotiating skills

  • Predictive analytics


  • Six Sigma Green/Black Belt training and/or certification

Working Conditions/Physical Requirements:

  • The incumbent primarily works in an office environment.

  • The incumbent may work near or with moving mechanical parts.

  • The incumbent may be exposed to fumes, airborne particles, or chemicals.

  • The incumbent may be exposed to varying outdoor weather conditions.

  • The incumbent may be exposed to excessive noise.

  • The incumbent may be exposed to construction related activities

  • Occasional local and overnight travel

  • Keyboarding required in approx 60% - 80% of daily tasks

Southern Company Gas provides for the energy needs of millions of U.S. households and businesses. As the largest natural gas-only distribution company in the United States, with more than 150 years of history behind us, we're working to ensure that Americans have access to an abundant, safely delivered supply of natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries . The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications . Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Field: Gas Pipeline Operations & Maintenance

Job Type: Standard

Primary Location: Illinois-Metro Chicago-Naperville

Operating Company: Nicor Gas

Job Type: Standard

Travel (Up to...): No

Work Location(s):

G O Naperville - 1844 W Ferry Rd. (1844NapervilleCODE)

1844 W Ferry Rd.

Naperville, 60536

Req ID: GAS2003811